Infrastructure Engineer

National, AmLaw 100 law firm seeking a highly skilled Infrastructure Engineer to join our Infrastructure, cloud, and communications team.  As an infrastructure engineer, you will be responsible for various systems, both on premises and in the cloud. 

No agencies, please

In this role, you will manage and maintain the O365 email environment, ensuring security, compliance, and performance are met. You will implement and manage various aspects of Microsoft’s IaaS, perform routine maintenance and patching on server infrastructure to ensure reliability and availability while maintaining security best practices. Additionally, you will configure, deploy, manage, and troubleshoot VPN and Horizon VDI solutions, and administer and manage Public Key Infrastructure to ensure secure certificate issuance and management. Knowledge of Teams calling administration is required. You will assist in the development of the firm’s BC and DR plans and procedures to ensure systems are recoverable in the event of a disaster. Providing advanced support for hardware and software issues while collaborating with other IT teams to resolve complex technical problems is also part of the role. You will be on-call to remediate critical problems with networks, systems, security alerts, and notifications. The focus will be on projects and support of back-end infrastructure systems, including but not limited to virtualization, cloud, compute, and security. You will provide technical support and guidance to end-users and other IT staff, participate in technology evaluations, and recommend new technologies to improve network performance and security. Periodic travel is required, and you may also be responsible for special projects. Contact with a diverse group of workforce members is common in this role, over the phone, e-mail, and in person. Knowledge of the firm’s technology is necessary to successfully complete most responsibilities, along with familiarity with standard concepts, practices, and procedures within the IT department.

The ideal candidate will possess a strong background in managing and administering various IT systems, with expertise in O365 email administration, Windows server systems administration, remote access solutions, Teams calling, and PKI management. This role involves providing Tier 2 and 3 hardware and software support and working with the larger IT department to ensure business continuity (BC) and disaster recovery (DR) readiness. Excellent troubleshooting, problem-solving, and interpersonal skills are essential for success in this position.

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Minimum of 5 years of experience in IT infrastructure administration.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+, CompTIA Security+) are a plus.

With more than 1,000 attorneys, policy advisors, e-discovery professionals, and other business professionals across offices in California, Colorado, the District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, Pennsylvania, Tennessee, Texas, West Virginia, and throughout North Carolina and South Carolina, Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.